Bank of America decided to upgrade their ATMs in San Francisco with
check scanners. In theory, that's great.
As a computer geek, obviously I wanted to try it.
In practice... "Your check could not be processed. We are unable to
return the document"
If it's important to be processed today, find a lower tech ATM that
still accepts sealed envelopes. :)
Just thought I'd update this - Bank of America electronic claims
was able to remedy the situation through their Electronic Claims
Service. If this happens to you, call the 866 number immediately
and they may post a matching credit to your account effective next
day.
Thus, this is a curious incident, but it didn't affect me in any
harmful way. :)
Bank of America decided to upgrade their ATMs in San Francisco withcheck scanners. In theory, that's great.
As a computer geek, obviously I wanted to try it.
In practice... "Your check could not be processed. We are unable toreturn the document"
If it's important to be processed today, find a lower tech ATM thatstill accepts sealed envelopes. :)
Just thought I'd update this - Bank of America electronic claimswas able to remedy the situation through their Electronic ClaimsService. If this happens to you, call the 866 number immediatelyand they may post a matching credit to your account effective nextday.
Thus, this is a curious incident, but it didn't affect me in anyharmful way. :)
Hungry ATMs