The Devil Incarnate
It wouldn't hurt you to take a class or two in sensitivity training or anger management. In the future, if you want good service, try a little patience. If you have a problem with the service you received, tone down your voice a few notches. It would do you a great service if you would remember that CSRs are people just like you. They have feelings just like you do. They have rules to follow, just like you do. And they are getting very annoyed with you thinking that they don't. Be a little nicer, please?
and read this article: Good Customer, Bad Customer.
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