OkCupid Support

Contact Us

Important: Sometimes scammers will create fake OkCupid customer service phone numbers. DO NOT call these numbers and/or give them any personal information. We do not have a customer service line; instead, we ask that you submit questions and complaints via our feedback form, and we’ll get back to you as soon as possible.

Have a question, or need some help?

Check out the help sections on the left. If you still can’t find an answer,  send us feedback.

Billing Inquiries

To manage your A-List subscription or billing information, please visit your Account Settings page. If you have questions about a charge or need help with a purchase, contact us here.

Trouble accessing your account?

If you are having trouble accessing your account, contact us here.

Media Inquiries

Contact press@okcupid.com for inquiries and interview requests.

We welcome emails from journalists, editors, students, bloggers, or anyone else interested in helping us spread the OkCupid story: online dating can be fun, free, and successful.

Business/Corporate Inquiries

Contact biz@okcupid.com

We focus on bringing people together and making our users happy, but we cannot do everything by ourselves.

If you have an idea for how your business can partner with OkCupid, please let us know. We would love to hear from companies looking at interesting mobile opportunities, blogging sites that can think creatively about integrating members, or anyone else with a great idea.


Visit www.matchmediagroup.com to contact one of our Regional Agency Sales Directors.

Looking for big ideas and custom sponsorship opportunities? Looking to get your brand in front of millions of users, but on a limited budget? Check out our easy to use self-serve ad platform to get your message out today! You tell us your budget and what type of users you want to reach, and we’ll do the rest.


See our open positions. If you’re smart and love to help people, join our team!